IT SUPPORT CONTRACTING SERVICES PROFESSIONALS EXPERTS OUTSOURCING TRAININGS WORKSHOPS

Our support team helps businesses focus on business. Over the years, we have successfully assembled an efficient, friendly helpdesk team of local professionals to support your users and maintain operations. With our professional and friendly IT Support Services, It's Like Having the World's Best IT Guy.

We Take Care of Your Critical IT Infrastructure. We set up, manage and monitor your core IT infrastructure to keep your business running without interruption.

Let our expert team handle all of your security needs. We let you focus on your business and let you stop worrying about security. From antivirus and malware protection to security policies and access control, we think about security every day so that you don’t have to. We’re just a phone call or email away. Our team can offer you a wide range of expertise.

OUR SERVICES

Customized Business IT

We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.


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Personal User Support

We provide on-site expert, friendly technical support to business, home and home office users. Unlike repair shops, we have a strong emphasis on explanation, friendly communication, and training.


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Friendly Local Helpdesk

Our full time help desk team is at your service when you need them most. We offer remote assistance, on-site visits, and online resources such as our advanced ticketing system and customer knowledge base.


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IT Inventory and Tracking

We manage your IT inventory and document your systems so that you can keep track of what you have and where it is. Stop worrying about where your machines are and start receiving a monthly report on their status, health, location, and configuration.


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Worstation Upgrades and Replacements

You’ll know when it’s time to upgrade or replace your workstations thanks to our advanced monitoring system. When it is, we’ll make it seamless by helping you select the right equipment, then onboarding it with minimal user impact.


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Anti-Virus, Backup and Security

Keep your workstations secure and protected from viruses, prying eyes, or thieves. Know where all of your machines are at all time and keep your data backed up 24/7. Keep your workstations, servers, and company data safe with enterprise-grade security and virus protection.


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On-Site and Remote Support

Schedule an appointment to get help on site, or call/email us for a faster response. We use powerful software to share your screen and get you help with a minimal wait.


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Workstation Management and Maintenance

Rest assured knowing that our advanced monitoring software checks all of your devices 24 hours per day, automatically alerting us to start working on your problems before they interrupt your work.


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Mobile Device Support and Sync

We help you organize, configure, update, and secure your mobile devices. We can help you access your company data from anywhere and lock down devices if they are lost or stolen.


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Server and Network Support

Too many businesses let their servers, data, and networks go unmanaged for weeks or months at a time. Don’t expose your central IT infrastructure to risk by ignoring warning signs or failing to perform maintenance and security tasks. Let us take care of your systems to ensure business productivity.


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Cloud Security Services

The cloud is convenient but comes with hazards. Our team of experts helps you select secure cloud services and maximize security configurations.

We maintain detailed documentation and analysis of your systems, and meet with you to keep you up to date. We keep businesses thriving with managed IT solutions and services.


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Email and Cloud Services

Harness the power of the cloud for your company data. Put your company email, documents, calendars, and contacts in a secure cloud.

We help companies improve access, save money, and increase security with carefully selected cloud services for email, documents, calendars, and contacts.


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User and Access Permissions

Control over employee data is often overlooked by busy companies. We help you organize and set up secure, controlled access for employees.


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Custom Security Audit and Plan

We assess your security with our deep security audit focusing on hardware, cloud, physical security, retention, policy, and more.


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Security Training and Policy

Get training for employees with simple, effective security practices and implement your security plan with minimal impact to workflow.


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ADVANCED ICT » Consultants and Auditors LLP.